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Prescription Processing Disclaimer

At PETS (including PetMeds and PetCareRx), we are dedicated to providing you with safe, convenient and efficient products for your beloved pet. PetMeds became the parent company of PCRX in April 2023 and the two businesses are under common ownership. To ensure we expedite your prescription needs in a timely manner, your prescriptions may be processed or filled at either PetMeds in Delray Beach, Florida, or at PCRX in Lynbrook, New York. Both locations uphold the highest standards of quality and care from our licensed pharmacists and pharmacy technicians.

Important Points:

Prescription Processing: Your prescription order may be managed, processed, or filled by our pharmacy team at either PetMeds or PCRX.
Licensing: PetMeds and PCRX are certified and licensed in every state where we ship medication. Our pharmacists hold valid licenses to practice pharmacy in both New York and Florida and have a specialty in veterinary pharmacology. Regardless of which location fills your prescription, rest assured it will be handled by our dedicated team of licensed pharmacists.
Data Privacy: All personal and prescription information is securely managed and treated with the highest level of confidentiality, regardless of the processing location.
Customer Service: For any questions or concerns regarding your prescription, you can reach out to our pharmacy call center at (888) 738-6331. Our pet health specialist team will be pleased to assist you.

Thank you for choosing PETS (PetMeds and PetCareRx) for your prescription needs. Your pets health and your satisfaction is our top priority.

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Complete Pet & Vet Information

As a licensed pharmacy, we are required by pharmacy regulations to obtain this information to ensure the accuracy and safety of Rx Medications. Please identify the pet and the veterinarian associated with each Rx item.

Additional Information About Your Prescription

Prescription products require pet and vet information. Please add a pet profile and vet information in your account to proceed.

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Delivery in 2-3 days

Standard delivery in 2-3 days. For prescription items, vet approval is required before shipment.

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20% Off Select Supplements

Get 20% off with code SUP20, with savings of up to $20 per order. Some exclusions apply.

Free & Easy Returns

The CarePlatform Customer Care team is here to make shopping for your pet worry-free. If your pet isn’t happy or you just changed your mind, our policy is to ensure 100% satisfaction with every order.

If anything in your order is missing, damaged, or incorrect, let us know within 72 hours of delivery for a refund or exchange.

For all non-prescription items — including food — we can help find a different solution to meet your pets' needs or issue a full refund within 90 days of receipt.

CarePlatform stands alone in our prescription medication refund policy.If you’re not 100% satisfied with your prescribed medication, we can offer prorated refunds up to 30 days after your order ships.

Some items must be returned by mail, while others can be discarded or donated.Please see our Returns & Refunds Policy or Contact Us to learn more.

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Some exclusions apply. If you find a lower price including shipping on the identical product from a National Association of Boards of Pharmacy accredited online pet pharmacy, we will honor that price at the time of order as long as the product is FDA/EPA approved for sale in the United States. The price being matched must be a product dispensed by an accredited licensed pharmacy or veterinarian residing in the United States.

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Multipet Duckworth Splash Dog Toy

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$7.49

$7.12 with Autoship (Save 5%) Autoship indicator

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3.8 out of 5 Customer Rating

Multipet Lamb Chop Dog Toy

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$6.99

$6.64 with Autoship (Save 5%) Autoship indicator

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5% off all orders with AutoShip

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3.8 out of 5 Customer Rating

Pearhead Holiday Wreath Dog Toy

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$9.99

$9.49 with Autoship (Save 5%) Autoship indicator

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4.2 out of 5 Customer Rating

Multipet Valentines Day Lamb Chop Dog Toy

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$7.99

$7.59 with Autoship (Save 5%) Autoship indicator

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5% off all orders with AutoShip

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4.5 out of 5 Customer Rating

C.E.T. Dual-Ended Toothbrush

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$6.99

$6.64 with Autoship (Save 5%) Autoship indicator

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5% off all orders with AutoShip

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4.5 out of 5 Customer Rating

PetMeds Molly Cat Toy With Catnip

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$3.16

$3.00 with Autoship (Save 5%) Autoship indicator

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3.8 out of 5 Customer Rating

PetMeds Max Dog Toy

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$3.95

$3.75 with Autoship (Save 5%) Autoship indicator

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5 out of 5 Customer Rating

Multipet Tongue & Tail Stretcher Dog Toy

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$6.99

$6.64 with Autoship (Save 5%) Autoship indicator

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3.5 out of 5 Customer Rating

Fat Cat EEEKS! Catnip Mouse Toy

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$3.16

$3.00 with Autoship (Save 5%) Autoship indicator

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4.8 out of 5 Customer Rating

AppeTeasers Plush Catnip Cat Toy-product-tile

Fat Cat AppeTeasers Plush Catnip Cat Toy

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$2.05

$1.95 with Autoship (Save 5%) Autoship indicator

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5 out of 5 Customer Rating

Fringe Halloween Plush Dog Toy

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$9.99

$9.49 with Autoship (Save 5%) Autoship indicator

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3.7 out of 5 Customer Rating

Multipet Lamb Chop Holiday Dog Toy

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$7.18

$6.82 with Autoship (Save 5%) Autoship indicator

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5% off all orders with AutoShip

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4.5 out of 5 Customer Rating

Crazy Circle Interactive Cat Toy-product-tile

Fat Cat Crazy Circle Interactive Cat Toy

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$11.36

$10.79 with Autoship (Save 5%) Autoship indicator

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3.4 out of 5 Customer Rating

Starmark Treat Ringer

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$16.99

$16.14 with Autoship (Save 5%) Autoship indicator

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5% off all orders with AutoShip

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5 out of 5 Customer Rating

Starmark Treat Ringer FlexGrip UFO

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$13.74

$13.05 with Autoship (Save 5%) Autoship indicator

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3.3 out of 5 Customer Rating

Starmark Everlasting Groovy Ball

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$26.99

$25.64 with Autoship (Save 5%) Autoship indicator

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3.3 out of 5 Customer Rating

Multipet Ball-Head Unicorn Dog Toy

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$6.99

$6.64 with Autoship (Save 5%) Autoship indicator

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4.1 out of 5 Customer Rating

Natural Pet Corked Mouse Cat Toy

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$3.24

$3.08 with Autoship (Save 5%) Autoship indicator

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3.6 out of 5 Customer Rating

Multipet Loofa Holiday Dog Toys

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$5.99

$5.69 with Autoship (Save 5%) Autoship indicator

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5% off all orders with AutoShip

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4.2 out of 5 Customer Rating

Catit Groovy Fish

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$12.87

$12.23 with Autoship (Save 5%) Autoship indicator

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5 out of 5 Customer Rating

Multipet Birthday Cake Slice Dog Toy

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$5.99

$5.69 with Autoship (Save 5%) Autoship indicator

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5% off all orders with AutoShip

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4.8 out of 5 Customer Rating

Pearhead The Real Santa Claus Dog Toy

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$9.99

$9.49 with Autoship (Save 5%) Autoship indicator

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5 out of 5 Customer Rating

Mammoth Snakebiter, Color Varies

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$13.04

$12.39 with Autoship (Save 5%) Autoship indicator

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4.1 out of 5 Customer Rating

Mammoth Monkey Fist Tug, Color Varies

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$15.31

$14.54 with Autoship (Save 5%) Autoship indicator

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3.7 out of 5 Customer Rating

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