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Call: 1-800-630-4399

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What’s so great about AutoShip?

Save Big!

5% off future deliveries

Hassle Free

Order once and you're set

Flexible

Schedule, update or cancel anytime

Reliable

Special stock for AutoShip customers

AutoShip: Convenience and Savings Delivered to Your Doorstep

How It Works

Never Run Out:AutoShip sets up automatic deliveries for your regular purchases, ensuring you never run low. Enjoy a subscription with a 5% discount on future orders.
Simple Setup:Add items to your cart, select AutoShip at checkout, and choose your delivery frequency. There’s no limit—auto-ship as many items as you need.
Rx and Vet Diets:These items are eligible for AutoShip. Simply select your pet and vet when setting up, and our Care Team will handle the rest, reaching out for vet authorization before shipping.

Flexible Scheduling

Choose your Frequency: Ship on a schedule that works for you. Most orders ship the same day, but Rx orders may take 1-2 business days for vet authorization.
Stay Informed:We’ll send a reminder before your next order ships and a confirmation email with tracking details once it's on its way.
Manage with Ease: Adjust your AutoShip settings in your account under "Manage AutoShip."

Support & Satisfaction

Need Changes? Contact us at 1-800-738-6337 or email customer service if your order hasn’t shipped yet.
Easy Returns:We offer free returns and exchanges with a 100% Satisfaction Guarantee. Visit our Returns & Refunds page for details.
Out of Stock?We’ll notify you immediately, and you won’t be charged until the item ships.
Lost Orders:Contact us at 1-800-738-6337 or email customer service.
Cancel Anytime: You have the freedom to cancel your AutoShip subscription whenever you like.

How It Works

Never Run Out:AutoShip sets up automatic deliveries for your regular purchases, ensuring you never run low. Enjoy a subscription with a 5% discount on future orders.
Simple Setup:Add items to your cart, select AutoShip at checkout, and choose your delivery frequency. There’s no limit—auto-ship as many items as you need.
Rx and Vet Diets:These items are eligible for AutoShip. Simply select your pet and vet when setting up, and our Care Team will handle the rest, reaching out for vet authorization before shipping.

Flexible Scheduling

Choose your Frequency: Ship on a schedule that works for you. Most orders ship the same day, but Rx orders may take 1-2 business days for vet authorization.
Stay Informed:We’ll send a reminder before your next order ships and a confirmation email with tracking details once it's on its way.
Manage with Ease: Adjust your AutoShip settings in your account under "Manage AutoShip."

Support & Satisfaction

Need Changes? Contact us at 1-800-738-6337 or email customer service if your order hasn’t shipped yet.
Easy Returns:We offer free returns and exchanges with a 100% Satisfaction Guarantee. Visit our Returns & Refunds page for details.
Out of Stock?We’ll notify you immediately, and you won’t be charged until the item ships.
Lost Orders:Contact us at 1-800-738-6337 or email customer service.
Cancel Anytime: You have the freedom to cancel your AutoShip subscription whenever you like.