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Prescription Processing Disclaimer

At PETS (including PetMeds and PetCareRx), we are dedicated to providing you with safe, convenient and efficient products for your beloved pet. PetMeds became the parent company of PCRX in April 2023 and the two businesses are under common ownership. To ensure we expedite your prescription needs in a timely manner, your prescriptions may be processed or filled at either PetMeds in Delray Beach, Florida, or at PCRX in Lynbrook, New York. Both locations uphold the highest standards of quality and care from our licensed pharmacists and pharmacy technicians.

Important Points:

Prescription Processing: Your prescription order may be managed, processed, or filled by our pharmacy team at either PetMeds or PCRX.
Licensing: PetMeds and PCRX are certified and licensed in every state where we ship medication. Our pharmacists hold valid licenses to practice pharmacy in both New York and Florida and have a specialty in veterinary pharmacology. Regardless of which location fills your prescription, rest assured it will be handled by our dedicated team of licensed pharmacists.
Data Privacy: All personal and prescription information is securely managed and treated with the highest level of confidentiality, regardless of the processing location.
Customer Service: For any questions or concerns regarding your prescription, you can reach out to our pharmacy call center at (888) 738-6331. Our pet health specialist team will be pleased to assist you.

Thank you for choosing PETS (PetMeds and PetCareRx) for your prescription needs. Your pets health and your satisfaction is our top priority.

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Complete Pet & Vet Information

As a licensed pharmacy, we are required by pharmacy regulations to obtain this information to ensure the accuracy and safety of Rx Medications. Please identify the pet and the veterinarian associated with each Rx item.

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Delivery in 2-3 days

Standard delivery in 2-3 days. For prescription items, vet approval is required before shipment.

Free shipping on orders over $49

Shipping rates & restrictions

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Promotion Terms

20% Off Select Supplements

Get 20% off with code SUP20, with savings of up to $20 per order. Some exclusions apply.

Free & Easy Returns

The CarePlatform Customer Care team is here to make shopping for your pet worry-free. If your pet isn’t happy or you just changed your mind, our policy is to ensure 100% satisfaction with every order.

If anything in your order is missing, damaged, or incorrect, let us know within 72 hours of delivery for a refund or exchange.

For all non-prescription items — including food — we can help find a different solution to meet your pets' needs or issue a full refund within 90 days of receipt.

CarePlatform stands alone in our prescription medication refund policy.If you’re not 100% satisfied with your prescribed medication, we can offer prorated refunds up to 30 days after your order ships.

Some items must be returned by mail, while others can be discarded or donated.Please see our Returns & Refunds Policy or Contact Us to learn more.

See a lower price somewhere?

We’ll match it! 100% satisfaction guaranteed!

Call or text 1-800-738-6337, or email us

Tell us where you found the lower price

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Some exclusions apply. If you find a lower price including shipping on the identical product from a National Association of Boards of Pharmacy accredited online pet pharmacy, we will honor that price at the time of order as long as the product is FDA/EPA approved for sale in the United States. The price being matched must be a product dispensed by an accredited licensed pharmacy or veterinarian residing in the United States.

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Protect your loved ones, all year long.

The Care Platform has the medications and health products your pet needs with no service or shipping fees - you only pay for what your pet needs.

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Protect your loved ones, all year long.

The Care Platform has the medications and health products your pet needs with no service or shipping fees - you only pay for what your pet needs.

Shop For Your Pet

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1Choose what your pet needs and add to cart.
2At checkout, you’ll input your pet’s and vet’s information.
3We’ll handle the rest. We’ll contact your vet for the prescription.

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Providing peace of mind through expert care and essential products, so your beloved companion can live their healthiest, happiest life by your side.

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Prescription

Credelio Quattro Chewable Tablet for Dogs 6.1-12lbs - 1 pack-product-tile

Credelio Quattro 6-in-1 Parasite Protection Chewable Tablet for Dogs

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$32.98

$31.33 with Autoship (Save 5%) Autoship indicator

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5% off all orders with AutoShip

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4 out of 5 Customer Rating

Prescription

Simparica TRIO - Chewable Tablets for Dogs

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$36.70

$34.87 with Autoship (Save 5%) Autoship indicator

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No current offers

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3.3 out of 5 Customer Rating

Prescription

NexGard for Dogs Chewables 4 to 10 lbs, 3pk-product-tile

NexGard - Flea & Tick Prevention Chewable Tablets for Dogs

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$86.19

$81.88 with Autoship (Save 5%) Autoship indicator

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No current offers

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5 out of 5 Customer Rating

Prescription

Bravecto Chews for Dogs, 4-10 lbs, 1 treatment, 112.5 mg Fluralaner-product-tile

Bravecto - Flea & Tick Prevention Chewable Tablet for Dogs

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$75.99

$75.99 with Autoship (Save 5%) Autoship indicator

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No current offers

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3.7 out of 5 Customer Rating

Prescription

Trifexis - Flea, Heartworm, + Broad Spectrum Prevention Chewable Tablet for Dogs

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$139.68

$132.70 with Autoship (Save 5%) Autoship indicator

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5% off all orders with AutoShip

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5 out of 5 Customer Rating

Prescription

NexGard Plus - Flea, Tick, & Broad Spectrum Prevention Chewable Tablet for Dogs

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$111.89

$106.30 with Autoship (Save 5%) Autoship indicator

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No current offers

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3.4 out of 5 Customer Rating

Prescription

Revolution

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$189.18

$179.72 with Autoship (Save 5%) Autoship indicator

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4.2 out of 5 Customer Rating

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Flea & Tick

Shop for your senior pet

Nutramax Cosequin Senior Joint Health Supplement for Senior Dogs - With Glucosamine, Chondroitin, Omega-3 for Skin and Coat Health and Beta Glucans for Immune Support 60 Soft Chews-product-tile

Nutramax Cosequin for Senior Dogs Joint Health Supplement Contains Glucosamine for Dogs Plus Chondroitin MSM Omega-3s and Beta-Glucan Supports Joint Skin and Coat and Immune Health Soft Chews

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$25.99

$24.69 with Autoship (Save 5%) Autoship indicator

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5% off all orders with AutoShip

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4.5 out of 5 Customer Rating

Pet Honesty Hemp Hip + Joint Health Senior Chicken Flavored Soft Chew Hip and Joint Supplement for Senior Dogs

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$39.99

$37.99 with Autoship (Save 5%) Autoship indicator

AutoShip

5% off all orders with AutoShip

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3.6 out of 5 Customer Rating

Orijen Senior Dry Dog Food

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$72.99

$69.34 with Autoship (Save 5%) Autoship indicator

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5% off all orders with AutoShip

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5 out of 5 Customer Rating

Royal Canin Feline Health Nutrition Aging 12+ Thin Slices In Gravy Wet Cat Food

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$54.96

$52.21 with Autoship (Save 5%) Autoship indicator

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No current offers

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4.4 out of 5 Customer Rating

Hill's Science Diet Adult 7+ Chicken Meal Barley & Rice Dry Dog Food

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$48.99

$48.99 with Autoship (Save 5%) Autoship indicator

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No current offers

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4.2 out of 5 Customer Rating

Purina Pro Plan Senior Adult 7+ Bright Mind Chicken & Rice Formula Dry Dog Food

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$24.68

$23.45 with Autoship (Save 5%) Autoship indicator

AutoShip

5% off all orders with AutoShip

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5 out of 5 Customer Rating

Save 35%

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We want pet care to feel effortless for every pet parent. Now, with updates to our AutoShip program, it’s easier than ever to get what you need, when you need it: